I've been wrestling with my persona. In a class on writing Delightful Emails, taught by Matthew Kimberley, one of our tasks was to write a paragraph describing our persona, after answering a series …
Is Your Small Business GDPR Compliant? What You Need to Know to Comply
If your business is online -- you have a website, you use social media, and you have an email list -- then it's more likely than not that you'll need to make sure your business is GDPR compliant …
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3 Words to Guide My Business and Actions in 2018 – Video
January brings out the desire to reset and adjust the path we're on. Whether it's personal or professional, it's a natural time to take a look at where you've been, where you want to go and set the …
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Here Are 7 Better Ways To Organize Your Online Connections
I go to conferences and conventions on a semi-regular basis. Sometimes I am a speaker, sometimes an attendee. I make it a priority because it is a fantastic way to increase my networking circle while …
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Why You Are Afraid to Sell on the Phone – A Fairy Tale
If you had told me a few years ago that I would be advising you to learn how to sell your high-end products and services over the phone, much less that I would be ultra-comfortable doing phone selling …
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Living the Laptop Lifestyle – Managing Work and Adventure
When I was 19, I traveled for six months in Asia, the Middle East, and Europe. Everything I needed fit in my backpack and I was carefree. My plans changed on a whim and my final journey didn't …
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