If you had told me a few years ago that I would be advising you to learn how to sell your high-end products and services over the phone, much less that I would be ultra-comfortable doing phone selling myself…well, the truth is, I would have thought you were as mad as the March Hare! And maybe even madder!
Even though I had been in the marketing world for a long time, I never considered doing any phone selling, because for one thing, I’m fairly introverted and I just thought to be a successful phone salesperson, you had to be, well…slick or fast-talking or something. And that, I was definitely not!
I also associated phone sales with sleazy high-pressure tactics or having to read a sales script non-stop as soon as some unsuspecting prospect answered the phone and a myriad of other unsavory things. All of which turned out to be fairy tales by the way!! [Read more…]